Director of Programme Operations

Established in 1977, GOAL is an international humanitarian agency with a team of over 3,000 personnel dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 14 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods. GOAL values the power of partnership and works with local and international partners to achieve its mission.

The vision of the International Programmes Directorate is to inspire and enable GOAL to deliver high quality, safe, inclusive, and accountable programmes, in compliance with host government, GOAL and donor rules and regulations.

Job Purpose

This post will support the Director of International Programmes in driving change and improvement in the leadership, direction and processes of GOAL’S Programme teams and initiatives globally.;

In addition, as GOAL embarks on implementation of its Strategy 2025 this senior post will have a key role in enabling GOAL’s programmatic management to be data driven across the portfolio through effective operational, strategic and risk management.; ;

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Key areas of work:

• Leadership of programme operations and change management within the International Programmes Directorate. This is an evolving role which will involve line management of the Desk Coordinator and leadership of monitoring implementation of the Strategy on behalf of the Programmes Directorate.; GOAL is in the early stages of working to a new Strategy with Country Offices finalising country strategies and implementation of a new Monitoring Framework for reporting to Senior Management and to the GOAL Board.; There is an exciting opportunity to manage information and use data to improve processes and systems, including regionally.; This would be in conjunction with other Regional Directors (to whom Desk officers report).;

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As with all senior staff in GOAL, the role will involve Representation of GOAL in regional, national and international fora as required.;

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Person Specification

The postholder is expected to be a very strong communicator and with a proven track record in leading diverse teams in multiple locations. Expectations include:

• 7-10 years in country management roles with an international NGO.
• Post-graduate qualification or equivalent relevant experience in a relevant discipline.
• A diverse background in both humanitarian and development programmes at a senior level, strong analytical skills, and the ability to respond and adapt quickly.
• Demonstrated ability to collaborate and work with diverse teams, local government, community leaders, partners (local and international) to work effectively to deliver agreed goals.
• Proven track record in representation and negotiations.
• Ability to manage security and safety issues in fragile and emergency contexts.
• Highly developed interpersonal and communication skills with proven ability to lead, manage and inspire multidisciplinary and multicultural teams, often remotely.
• Data analysis skills
• Demonstrated ability to work independently with limited supervision.
• Strong understanding of the mission and values of GOAL and a deep commitment to adhering and leading the commitment to living those values.
• Commitment to regular travel is essential.
• French language skills a significant advantage