Receptionist

About Us

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

Job PurposeGOAL is seeking an enthusiastic and motivated Receptionist to manage the reception desk at our Head Office in Dun Laoghaire, Co Dublin. This is an exciting opportunity to work with an international NGO dedicated to delivering humanitarian programmes that transform lives around the world. As the first point of contact for visitors, staff, and stakeholders, you will play a critical role in representing GOAL’s values and professionalism. We're looking for candidates with a;warm and professional demeanour, strong multitasking abilities, and exceptional attention to detail.;

**Given the nature of this role, candidates must be available onsite at our offices in Dun Laoghaire, 5 days week (Monday -Friday 9am - 530pm)**

Key Responsibilities

• Greet visitors and staff upon arrival, creating a welcoming and friendly environment.
• Answer incoming calls and manage the front door.
• Handle incoming and outgoing correspondence, including courier services (FedEx, DHL, etc.).
• Coordinate meeting room setups and ensure all equipment is available and functioning.
• Organise refreshments (tea, coffee, lunches) for internal meetings as required.
• Arrange external meeting venues and manage associated logistics.
• Order office supplies and coordinate related payments.
• Provide ad hoc administrative support to the Office of the CEO.

• 2–3 years’ experience in a receptionist, administrative, or customer service role.
• Excellent interpersonal and communication skills, with fluent written and spoken English.
• Professional, courteous, and proactive with a “can-do” attitude.
• Strong organisational and time-management skills.
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
• Genuine interest in the humanitarian and international development sector.

Desirable:

• ;Project Management experience

Our package:

• 22 days annual leave + 3 Company days (25 in total)
• Health insurance through Laya healthcare.
• Additional Pension benefits are available after 12 months of service.;

We strongly encourage you to apply even if you do not meet every single requirement listed.; At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment.hq@goal.ie ;

;GOAL commitment to Diversity, Equity and Inclusion:GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued, we are particularly eager to receive applications from women (and other underrepresented groups). We know that the more inclusive we are, the better our work will be.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee or volunteer; or any applicant for employment or volunteering on the basis of age, gender identity, ancestry, political opinion, civil status, medical condition, ethnic background, disability, race, religion, sexual orientation, or any other characteristic protected by applicable laws.

Accountability within GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

General Terms and Conditions

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.

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